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"Tasty", "healthy" and "safe" are the
principles of S&B Foods.
S&B Foods places ultimate priority on the safety of its products.
We carry out stringent quality control so that customers can purchase
products bearing the S&B brand without anxiety over safety. We achieve
the highest level of safety not only by adopting strict internal regulations
on materials but also apply strict quality and hygiene control methods
stipulated by relevant standards including ISO and HACCP.
Quality Control System
S&B Foods considers a comprehensive quality control system (ISO9000
series) containing the HACCP control method advocated by the Ministry
of Agriculture, Forestry and Fisheries to be the ideal form of quality
and hygiene control, and so has created such a system.
As a result of our extensive efforts, we have acquired ISO9000 certification
by a third party. Furthermore, our production line of retort pouch foods
has been approved to comply with the requirements on items designated
by the "General hygiene control production process" of Japan's
Food Hygiene Law. Since the quality control method of HACCP is extremely
detailed and highly evaluated internationally, we apply the concept and
method of HACCP to many other products of ours, in addition to products
requiring advanced quality and hygiene control such as sterile cooked
rice.
Also, we urge our subcontractor factories to comply with the relevant
international standards so that all the products bearing the S&B brand
can be controlled by equally stringent rules. We hope to be able to provide
high-quality and safe products consistently through reliable and accurate
quality control.
Safety monitoring system
The Product Assurance Section is responsible for checking materials and
controlling factory processes and final products as well as component
analysis and inspection of microorganisms at the product development stage.
We are committed to avoiding accidents that may arise by conducting quality
inspections and on-the-spot inspections of the materials supplied by outside
manufacturers.
In order to secure total safety, we have set up a Product Safety Committee,
a cross-sectoral organization, and conduct surveillance and training on
safety issues.
Customer feedback
We regard customer comments sent to our customer support center or our
website as valuable assets to help us improve and enhance products. We
therefore have a structure enabling us to share the valuable input of
customers from the top management to all sections involved.
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